Terms And Conditions

Effective Date: October 1, 2025
Last Updated: September 22, 2025
Website: https://rangreet.online/

TABLE OF CONTENTS

Table of Contents

1. COMPANY INFORMATION

Legal Entity Name: RANGREET VENTURES PRIVATE LIMITED
Corporate Identity Number (CIN): U46411HR2025PTC134147
Permanent Account Number (PAN): AAOCR8288C
Goods and Services Tax Identification Number (GSTIN): 06AAOCR8288C1ZX
Udyam Registration Number: UDYAM-HR-16-0041138

Registered Office Address:
HN.1530 SEC4, PR4609, Sector – 4 Extension Road,
Near Model School, HUDA,
Rohtak, Haryana – 124001, India

Directors:

Customer Service Contact:

Grievance Officer:
Name: Mr. Ashwani Srivastava
Designation: Customer Relations Manager
Email: rangreet.online@gmail.com
Phone: +91-9044854093
Address: Same as registered office

Website: https://rangreet.online/
Date of Commencement of Business: September 23, 2025

2. DEFINITIONS AND INTERPRETATION

For the purposes of these Terms and Conditions, the following definitions shall apply:

“Company,” “We,” “Us,” or “Our” refers to RANGREET VENTURES PRIVATE LIMITED, a private limited company incorporated under the Companies Act, 2013.

“User,” “You,” or “Your” refers to any individual or entity that accesses, uses, or purchases from the Website.

“Website” refers to https://rangreet.online/ and all associated subdomains, mobile applications, and digital platforms operated by the Company.

“Products” refers to all textile products, unstitched dress materials, cotton suits, silk suits, modal suits, linen garments, and related accessories offered for sale on the Website.

“Services” refers to all services provided by the Company including but not limited to e-commerce platform services, customer support, styling advice, and related services.

“Order” refers to a request by a User to purchase Products through the Website.

“Consumer” shall have the meaning as defined under the Consumer Protection Act, 2019.

“Personal Data” refers to any information relating to an identified or identifiable natural person as defined under the Information Technology Act, 2000 and applicable data protection laws.

“Force Majeure Event” includes but is not limited to acts of God, natural disasters, war, terrorism, epidemic, pandemic, government actions, strikes, lockouts, and other events beyond the reasonable control of the Company.

“Business Days” refers to Monday through Saturday, excluding national holidays and state holidays in Haryana, India.

“INR” refers to Indian Rupees, the official currency of India.

3. AGREEMENT TO TERMS

3.1 Binding Agreement

By accessing, browsing, or using the Website, or by placing an Order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and all applicable laws and regulations.

3.2 Acceptance

Your use of the Website constitutes acceptance of these Terms and Conditions. If you do not agree to these terms, you must immediately discontinue use of the Website.

3.3 Electronic Records

You consent to receiving communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3.4 Updates and Modifications

We reserve the right to update, modify, or change these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the new Terms and Conditions.

4. ELIGIBILITY AND USER ACCOUNTS

4.1 Age Requirement

You must be at least 18 years of age to use this Website and place Orders. By using this Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts under the Indian Contract Act, 1872.

4.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.3 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms and Conditions or for any other reason in our sole discretion.

4.5 Corporate Accounts

Corporate or institutional buyers may be required to provide additional documentation including but not limited to incorporation certificates, tax identification numbers, and authorized signatory details.

5. PRODUCTS AND SERVICES

5.1 Product Categories

The Company specializes in the sale of:

5.2 Product Descriptions

We strive to provide accurate descriptions, images, and specifications of all Products. However, we do not warrant that Product descriptions, colors, or other content on the Website are accurate, complete, reliable, current, or error-free.

5.3 Product Availability

All Products are subject to availability. In the event that a Product is unavailable after you have placed an Order, we will notify you and provide you with the option to wait for restocking, substitute with a similar Product, or cancel your Order for a reasonable refund.

5.4 Pricing Errors

In the event of a pricing error on our Website, we reserve the right to cancel the Order or refund any payments made, even if the Order has been confirmed and your payment processed.

5.5 Product Quality Assurance

All Products undergo our comprehensive 7-point quality check:

6. ORDERING PROCESS AND ORDER ACCEPTANCE

6.1 Order Placement

Orders can be placed through the Website by adding Products to your cart and completing the checkout process. An Order is placed when you click the final “Place Order” or equivalent button.

6.2 Order Confirmation

Upon placing an Order, you will receive an Order confirmation email containing Order details, pricing, and estimated delivery information. This confirmation does not constitute acceptance of your Order.

6.3 Order Acceptance

We reserve the right to accept or reject any Order at our sole discretion. Order acceptance occurs when we dispatch the Products or send you a shipment confirmation email, whichever occurs first.

6.4 Order Modifications

Orders cannot be modified after Order acceptance. 

6.5 Bulk Orders

For bulk orders exceeding INR 50,000 or more than 20 pieces, special terms may apply. Please contact our customer service team for customized pricing and delivery schedules.

6.6 Right to Refuse Orders

We reserve the right to refuse or cancel Orders if:

7. PRICING AND PAYMENT TERMS

7.1 Currency and Pricing

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified. Prices are subject to change without prior notice.

7.2 Taxes and Duties

Prices displayed include Goods and Services Tax (GST) as applicable. Any additional taxes, duties, or charges imposed by governmental authorities will be borne by the User.

7.3 Payment Methods

We accept the following payment methods but not limited to:

7.4 Payment Processing

Payments are processed through secure, PCI-DSS compliant payment gateways. We do not store your payment information on our servers.

7.5 Payment Authorization

By placing an Order, you authorize us to charge the selected payment method for the total Order amount including taxes, shipping charges, and any applicable fees.

7.6 Failed Payments

In case of payment failure, Orders will be automatically cancelled. You will receive a notification email, and you may retry placing the Order with a different payment method.

8. SHIPPING AND DELIVERY POLICY

8.1 Shipping Coverage

We currently ship within India. International shipping is not available at this time but may be introduced in the future.

8.2 Shipping Partners

We use reliable shipping partners including but not limited to:

8.3 Processing Time

Orders are typically processed within 1-3 business days after Order acceptance. During peak seasons or sale periods, processing time may extend to 5-7 business days.

8.4 Delivery Timeframes

8.5 Shipping Charges

The shipping charges shall be borne solely and exclusively by the users.

8.6 Delivery Address

You must provide a complete and accurate delivery address. We are not responsible for delays or non-delivery due to incorrect address information.

8.7 Delivery Attempts

Our shipping partners will make a number of  delivery attempts as per their policy . If delivery is unsuccessful after the stated  attempts, the Product will be returned to us, and you will be contacted for redelivery arrangements.

8.8 Delivery Confirmation

Upon successful delivery, you will receive a delivery confirmation email/SMS. Please verify the contents of your package immediately upon receipt.

8.9 Shipment Tracking

You will receive tracking information once your Order is dispatched. You can track your shipment through our Website or the shipping partner’s tracking system. This too will be subject to the services provided by the delivery agent.

8.10 Risk of Loss

Risk of loss passes to you upon delivery of Products to your designated address or to the carrier, whichever occurs first.

9. RETURN, REFUND AND EXCHANGE POLICY

9.1 No Policy of Return or refund

There shall be no return/refund of products under any circumstances; however, the user shall be entitled only to an exchange in accordance with the prescribed terms and conditions.
Exchanges are available for size or color variations:

9.2 Exchange Conditions

Products shall be eligible for exchange only if:

9.3 Non-Exchangeable Items

The following items shall not be eligible for exchange:

9.4 Exchange Process

To initiate an exchange, the User shall:

9.5 Exchange Shipping

9.6 Exchange Fulfillment

9.7 Damaged or Defective Products

If you receive damaged or defective Products:

9.9 Cancellation Policy

10. PRIVACY POLICY

10.1 Information Collection

We collect the following types of information:

Personal Information:

Technical Information:

10.2 Use of Information

We use collected information for:

10.3 Information Sharing

We may share your information with:

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

10.4 Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Our Website uses cookies to:

You can control cookie settings through your browser preferences.

10.6 Data Retention

We retain your personal information for as long as necessary to:

10.7 Your Rights

Under applicable data protection laws, you have the right to:

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10.9 Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10.10 Contact for Privacy Matters

For privacy-related queries, contact:
Email: privacy@rangreet.online
Address: Same as registered office address

11. INTELLECTUAL PROPERTY RIGHTS

11.1 Company’s Intellectual Property

All content on the Website, including but not limited to:

is owned by or licensed to the Company and is protected by intellectual property laws.

11.2 Trademark Rights

“RANGREET,” the RANGREET logo, and other Company marks are trademarks of RANGREET VENTURES PRIVATE LIMITED. Unauthorized use of our trademarks is strictly prohibited.

11.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms and Conditions.

11.4 Restrictions on Use

You may not:

11.5 User-Generated Content

By submitting reviews, comments, or other content to our Website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content.

If you believe your copyright has been infringed, please contact us with:

11.7 Infringement Claims

We respect intellectual property rights and will investigate infringement claims. We reserve the right to remove allegedly infringing content and terminate accounts of repeat infringers.

12. USER CONDUCT AND PROHIBITED ACTIVITIES

12.1 Acceptable Use

You agree to use the Website only for lawful purposes and in accordance with these Terms and Conditions.

12.2 Prohibited Activities

You may not:

12.3 Account Misuse

You may not:

12.4 Content Standards

Any content you submit must:

12.5 Enforcement

We reserve the right to:

13. DISCLAIMERS

13.1 Website Availability

We strive to maintain Website availability but do not guarantee uninterrupted access. The Website may be unavailable due to maintenance, technical issues, or other factors beyond our control.

13.2 Product Information

While we endeavor to provide accurate product information, we do not warrant that:

13.3 Third-Party Services

We are not responsible for:

13.4 Technical Accuracy

We do not warrant that:

13.5 Business Operations

We disclaim liability for:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. LIMITATION OF LIABILITY

14.1 Limitation Scope

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

14.2 Excluded Damages

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR:

14.3 Time Limitation

Any claim against the Company must be brought within one (1) month after the cause of action arises.

14.4 Consumer Protection Act Compliance

Nothing in this limitation of liability clause shall restrict or limit the Company’s liability in ways that are prohibited under the Consumer Protection Act, 2019, or other applicable consumer protection laws.

14.5 Force Majeure Exclusion

The Company shall not be liable for any failure or delay in performance resulting from force majeure events.

14.6 Third-Party Actions

We are not liable for actions, errors, or omissions of third-party service providers, including shipping companies, payment processors, or technology vendors.

15. INDEMNIFICATION

15.1 User Indemnification

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

15.2 Defense Obligation

Upon receiving notice of a claim, you will cooperate with the Company in the defense of such claim and will not settle any claim without the Company’s prior written consent.

15.3 Company Right to Defend

The Company reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you.

16. FORCE MAJEURE

16.1 Force Majeure Events

Neither party shall be liable for any failure or delay in performance under these Terms and Conditions which is due to force majeure events, including but not limited to:

16.2 Notification

The affected party will promptly notify the other party of the force majeure event and its expected duration.

16.3 Mitigation Efforts

Both parties will use reasonable efforts to mitigate the effects of force majeure events and resume normal performance as soon as possible.

16.4 Extended Force Majeure

If a force majeure event continues for more than 90 days, either party may terminate the affected obligations under these Terms and Conditions.

17. CONSUMER PROTECTION AND GRIEVANCE REDRESSAL

17.1 Consumer Rights

As a consumer under the Consumer Protection Act, 2019, you have the right to:

17.2 Grievance Redressal Mechanism

Level 1: Customer Service

Level 2: Grievance Officer
If not satisfied with Level 1 resolution:

Level 3: Senior Management
For unresolved complaints:

18. TERMINATION

18.1 User Termination

You may terminate your account at any time by contacting customer service or following the account deletion process on the Website.

18.2 Company Termination

We may suspend or terminate your account immediately without notice if:

18.3 Effect of Termination

Upon termination:

18.4 Survival of Terms

The following provisions will survive termination:

19. GOVERNING LAW AND JURISDICTION

19.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, including but not limited to:

19.2 Jurisdiction

Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Rohtak, Haryana, India.

19.3 Alternative Dispute Resolution

Before approaching courts, parties agree to attempt resolution through:

  1. Direct negotiation
  2. Mediation through mutually agreed mediator
  3. Arbitration under the Arbitration and Conciliation Act, 2015

19.4 Arbitration

If disputes cannot be resolved through negotiation or mediation, they shall be resolved through arbitration:

20. SEVERABILITY

20.1 Invalid Provisions

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.

20.2 Reformation

If possible, invalid provisions will be reformed to the minimum extent necessary to make them valid and enforceable while preserving the original intent.

20.3 No Waiver

The invalidity of any provision shall not affect the validity or enforceability of any other provision of these Terms and Conditions.

21. AMENDMENT AND MODIFICATION

21.1 Right to Modify

We reserve the right to modify these Terms and Conditions at any time at our sole discretion.

21.2 Notification of Changes

We will notify users of material changes through:

21.3 Effective Date

Changes will become effective:

21.4 Continued Use

Your continued use of the Website after changes become effective constitutes acceptance of the modified Terms and Conditions.

21.5 Rejection of Changes

If you do not agree to the modified terms, you must discontinue use of the Website and close your account.

22. CONTACT INFORMATION

For any questions, concerns, or communications regarding these Terms and Conditions, please contact us:

RANGREET VENTURES PRIVATE LIMITED

Registered Office:
HN.1530 SEC4, PR4609, Sector – 4 Extension Road,
Near Model School, HUDA,
Rohtak, Haryana – 124001, India

Customer Service:

Grievance Officer:

Legal Notices:

Website: https://rangreet.online/

ACKNOWLEDGMENT

BY USING OUR WEBSITE, PLACING ORDERS, OR ACCESSING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

These Terms and Conditions constitute the entire agreement between you and RANGREET VENTURES PRIVATE LIMITED regarding your use of the Website and supersede all prior agreements and understandings.

Document Version: 1.0
Effective Date: October 1, 2025
Last Updated: September 22, 2025
Next Review Date: January 1, 2026

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